Legal information
Telemedicine consent
Effective 12 September 2026. Consent must be confirmed before the first virtual consultation and again when the approved consent version changes.
Nature of telemedicine
Care is delivered using live audio/video and secure digital records. The clinician and patient are not in the same physical location.
Benefits and limitations
Virtual care may improve access and continuity, but technical failure, incomplete information or inability to perform a physical examination may limit assessment. In-person evaluation or testing may still be required.
Privacy
Consultation information is documented in the clinical record. Join from a private location when possible and tell the clinician if another person is present. Sessions are not recorded unless separate explicit consent is obtained.
Patient responsibilities
Provide accurate information, identify your current physical location, disclose relevant medicines and allergies, and follow instructions for urgent or in-person care.
Emergencies
BriCity is not an emergency service. For severe, rapidly worsening or life-threatening symptoms, contact local emergency services immediately.
Consent and withdrawal
You may decline or withdraw consent to telemedicine and request available alternatives. Withdrawal does not affect care already provided or records BriCity must retain. Continuing a consultation confirms that you understand these points and have had an opportunity to ask questions.